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BMC digital IT powers 82% of Fortune 500 companies

Powerful, intuitive service management for the digital era

To deliver at the speed of business, IT service management must combine high levels of automation with the ease of mobile self-service.

Blending modern digital services design with ITSM principles and platforms to reinvent how IT gets done, BMC’s ITSM platforms are leading a new era in service management. In this brave new digital world, powerful service management enables breakthroughs in human productivity and more agile operations to help businesses compete and win.

Modernize your service desk with the right ITSM solution

Remedy Service Management Suite

Remedy Service Management Suite is an enterprise service management platform built natively for mobile with an intuitive, people-centric user experience that makes your whole organization more productive.


Remedyforce, built on Salesforce App Cloud, delivers complete IT service management with social, mobile, and collaborative capabilities.


BMC MyIT delivers one-click self-service to the products and services employees need to do their work


FootPrints service desk delivers a user-friendly suite of on-premises tools to automate IT services quickly and easily.

Service Resolution

BMC Service Resolution lets you connect monitoring and event intelligence with your service desk to prevent or resolve issues before they affect your business.

Related topics:

Service Desk Software
BMC service desk solutions go beyond basic technical support to increase productivity, enable collaboration, and reduce operating costs.
IT Asset Management Software
BMC asset management software helps you gain visibility and control of your IT assets to reveal the true value of one of your most significant investments.
IT Self-Service Software
BMC IT self-service solutions save money and increase efficiency by giving employees more control over their IT experience.
Digital Workplace
The digital workplace is one that revolves around employees’ needs—where employees can find and choose the technology tools they need to do their work effortlessly.

Beyond the service desk

Client Management

BMC Client Management delivers distributed endpoint management to help control costs, maintain compliance, and reduce security risks.

MyIT Service Broker

MyIT Service Broker lets IT aggregate and manage, deliver and track hardware, software, and services from multiple cloud-based and on-premises sources in a modern service app store.

Atrium Configuration Management Database (CMDB)

BMC Atrium CMDB provides a complete, accurate, and up-to-date view of the people, processes, and technologies that make up your business and IT environments.

Discovery (ADDM)

BMC Discovery (formerly ADDM) automatically discovers data center inventory, configuration, and relationship data, and maps business applications to the IT infrastructure.

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Customer enablement

IT Service Management (ITSM) Consulting

Get implementation services for BMC service management solutions and enjoy the benefits of service delivery that meets the demands of mobile, social, and collaborative customers.

Digital Transformation Consulting

BMC Digital Transformation Consulting Services help develop the initiatives, structures, and capabilities you need to get the most out of your IT investments.